0000973: [BTF] On UI Loading when push ch+/- key push several times, video is stopped and Box is rebooted.

ID	Project	Category	View Status	Date Submitted	Last Update

0000973	T99X171.00 SKB Eagle	SW Issue	public	2020-10-06 13:20	2021-12-23 17:23

Reporter	~~(ALTech) Jason Park~~	Assigned To	~~(ALTech) Jason Park~~	Due Date
Priority	high	Severity	s2-severe	Reproducibility	have not tried
Status	closed	Resolution	open

Summary	0000973: [BTF] On UI Loading when push ch+/- key push several times, video is stopped and Box is rebooted.
Description	hi kerwin [Test version] v15.522.3 [Issue] video is stopped and box is rebooted. [Procedure] 1. cold booting 2. on UI loading at BTV default channel when push ch+/- several times . 3. video freeze 4. reboot. https://drive.google.com/file/d/1iOWkwt5BJNGSbfKvb57qLyBujlzYEcep/view?usp=sharing
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User List	~~(ALTech) Juyoung Park~~ , (ALTech) SY Yoon , (ALTech) Wooshin Kang Username

(SW) Kerwin Chen 2020-10-06 15:18 developer ~0004525	Hi Jason, Could you confirm 'Box is rebooted' means you see BTV boot logo or just BTV HOME restarting ? I see there is an ANR in the log. It looks like BTV HOME takes too long to process key event. Please help to check it, thanks ! ================= .... 09-25 10:27:54.304 3824 3918 E ActivityManager: ANR in com.skb.tv (com.skb.tv/com.skb.google.tv.main.MainActivity) 09-25 10:27:54.304 3824 3918 E ActivityManager: PID: 4792 09-25 10:27:54.304 3824 3918 E ActivityManager: Reason: Input dispatching timed out (Waiting to send key event because the focused window has not finished processing all of the input events that were previously delivered to it. Outbound queue length: 0. Wait queue length: 1.) 09-25 10:27:54.304 3824 3918 E ActivityManager: Parent: com.skb.tv/com.skb.google.tv.main.MainActivity 09-25 10:27:54.304 3824 3918 E ActivityManager: Load: 7.67 / 3.26 / 1.22 .... .... 09-25 10:27:54.307 3824 3918 I InputDispatcher: Window 'c6c0463 com.skb.tv/com.skb.google.tv.main.MainActivity (server)' spent 20210.4ms processing the last input event: KeyEvent

~~(ALTech) Juyoung Park~~ 2020-10-07 09:52 developer ~0004539	Hi kerwin, 'Box is rebooted' means BTV Home restarting. Please check attached file. logcat.log (7,398,355 bytes)

(SW) Kerwin Chen 2020-10-07 09:59 developer ~0004542	Hi Jason, From my post, there is ANR(Application No Response) error in BTV HOME application. It should be reviewed by APP developer. Please check with Digicap for solution. Thanks !

~~(ALTech) Jason Park~~ 2020-10-12 14:26 developer ~0004586	hi kerwin. please see a log at 0004539. i can't find it as your comment regarding to ANR. After checking it again, please leave it again. i will toss it to Digicap with your comment. Thanks.

(SW) Kerwin Chen 2020-10-12 15:20 developer ~0004595	Hi Jason, There is also a crash in "com.skb.tv". Please check it with Digicap. Thanks! ===================================================================================== ... 10-07 10:29:49.772 7615 7615 F DEBUG : * * * * * * * * * * * * * * * * 10-07 10:29:49.773 7615 7615 F DEBUG : Build fingerprint: 'SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.522.4-20201005:userdebug/release-keys' 10-07 10:29:49.773 7615 7615 F DEBUG : Revision: '0' 10-07 10:29:49.773 7615 7615 F DEBUG : ABI: 'arm' 10-07 10:29:49.773 7615 7615 F DEBUG : Timestamp: 2020-10-07 10:29:49+0900 10-07 10:29:49.773 7615 7615 F DEBUG : pid: 4792, tid: 7578, name: MeTV_MainActivi >>> com.skb.tv <<< 10-07 10:29:49.773 7615 7615 F DEBUG : uid: 1000 10-07 10:29:49.773 7615 7615 F DEBUG : signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr -------- 10-07 10:29:49.774 7615 7615 F DEBUG : Abort message: 'Could not write wake signal to fd 273 (returned -1): Bad file descriptor' 10-07 10:29:49.774 7615 7615 F DEBUG : r0 00000000 r1 00001d9a r2 00000006 r3 a5bf1e58 10-07 10:29:49.774 7615 7615 F DEBUG : r4 a5bf1e6c r5 a5bf1e50 r6 000012b8 r7 0000016b 10-07 10:29:49.774 7615 7615 F DEBUG : r8 a5bf1e68 r9 a5bf1e58 r10 a5bf1e88 r11 a5bf1e78 10-07 10:29:49.774 7615 7615 F DEBUG : ip 00001d9a sp a5bf1e28 lr eb8c3c43 pc eb8c3c56 ....

Date Modified	Username	Field	Change
2020-10-06 13:20	~~(ALTech) Jason Park~~	New Issue
2020-10-06 13:21	~~(ALTech) Jason Park~~	Description Updated
2020-10-06 13:21	~~(ALTech) Jason Park~~	Assigned To	=> (SW) Kerwin Chen
2020-10-06 13:21	~~(ALTech) Jason Park~~	Status	new => assigned
2020-10-06 15:18	(SW) Kerwin Chen	Note Added: 0004525
2020-10-06 15:19	(SW) Kerwin Chen	Assigned To	(SW) Kerwin Chen => (ALTech) Jason Park
2020-10-06 15:19	(SW) Kerwin Chen	Status	assigned => feedback
2020-10-07 09:52	~~(ALTech) Juyoung Park~~	File Added: logcat.log
2020-10-07 09:52	~~(ALTech) Juyoung Park~~	Note Added: 0004539
2020-10-07 09:59	(SW) Kerwin Chen	Note Added: 0004542
2020-10-12 14:26	~~(ALTech) Jason Park~~	Note Added: 0004586
2020-10-12 14:27	~~(ALTech) Jason Park~~	Assigned To	(ALTech) Jason Park => (SW) Kerwin Chen
2020-10-12 14:27	~~(ALTech) Jason Park~~	Status	feedback => assigned
2020-10-12 15:20	(SW) Kerwin Chen	Note Added: 0004595
2020-10-12 15:21	(SW) Kerwin Chen	Assigned To	(SW) Kerwin Chen => (ALTech) Jason Park
2020-10-12 15:21	(SW) Kerwin Chen	Status	assigned => acknowledged
2020-10-17 08:21	~~(ALTech) Jason Park~~	Issue Monitored: (ALTech) SY Yoon
2020-10-17 08:22	~~(ALTech) Jason Park~~	Issue Monitored: (ALTech) Wooshin Kang
2020-10-17 08:22	~~(ALTech) Jason Park~~	Issue Monitored: (ALTech) Juyoung Park
2021-12-23 17:23	(SW) Jacky Chiang	Status	acknowledged => closed

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